2009 Season of Usability Home
presentation: https://docs.google.com/present/view?id=0AR2w_pXg5wf3ZGR3a3AycXBfMTNncDhydjZkZA&hl=en
Sub-bullet responses (in italics) from jhaines. Please continue to add questions, comments.
- what is the overlap between friends/family and amateur photographers
- if 86% of people are comfortable with technology, how to we get more people involved
- we should split up into user groups based on who hosts things for themselves and who host Gallery for others (and who uses Gallery professionally)
- Let me know what data you would like to analyze from these three groups, and I'll start putting together some info on each.
- we should add "hide photo" to meet a need that 30% of our users do
- would be nice to have referral stats for where people came to site
- This has been brought up with the survey design group as they continue to modify the site; will check to see how that's progressing
- is the 86% of IT users and 80% importance of using open source correlated?
- This certainly speaks to the self-selecting nature of surveys. Perhaps we could delve a little deeper in follow-up research to see why open source is such an important factor.
- people stop using Gallery because of the overhead cost
- Here's the data for current users on issues of cost:
- Rate the importance of the cost of the service or software
- Average: 4.21, Standard deviation: 1
- Number of valid answers: 600
- 1= Not important, 5= Very important, x= missing
- 1: 14, 2 %
- 2: 22, 4 %
- 3: 98, 16 %
- 4: 148, 25 %
- 5: 307, 51 %
- x: 11, 2 %
- Here's the data for lapsed users on issues of cost:
- Rate the importance of the cost of the service or software
- Average: 4.52, Standard deviation: 0.68
- Number of valid answers: 50
- 1= Not important, 5= Very important, x= missing
- 1: 0, 0 %
- 2: 0, 0 %
- 3: 5, 10 %
- 4: 14, 28 %
- 5: 31, 62 %
- x: 0, 0 %
- Two categories of uploaders
- using the flash upload (non-technical users)
- using alternate upload methods like API, ftp/rsync/etc
- what client do people use on their desktops? (iphoto, windows gallery, lightroom, picasa)
- This was in the original pre-survey, so we do have a little data on this, but it was not included in the final survey. Do we want to do a quick poll on this, or include it in a more comprehensive survey?
- how to explain to people that things on the internet are public (flash cannot protect people from saving things)
- free-response comments on survey can be filters by other things
- Absolutely. Please let me know or add to the comment section any areas you'd like to see the survey data filtered, diced up, analyzed further...
- Gallery 2 users don't know how to optimize their systems (G2 with page caching and tuning is faster than G3, but optimized G2 is very fast)
- What percentage of users did per-photo permissions?
- According to the survey, out of 600 valid responses, 176 (29%) "limit the permission to view individual, private photos within public albums."
- survey free-form results in presentation were selected because they are critical, lots of positive comments
- Absolutely. I would say more than half were positive feedback. Even most criticisms also included positive statements. I will try to categorize the free-responses further to see what the breakdown of different topics is.
- would be useful to have more statistically significant numbers about size, numbers of users, numbers of groups, etc -> should use automatic stats collection
- Duly noted. For survey results, I will be talking further with the survey design group to see if there's any way we can get more accurate statistics
- one-up polls on gmc for things like client software
- survey to developer community for desired docs
Survey Results
Overall Survey Statistics
Element started: 1251 Participants
Element finished: 701 Participants
Drop-Out 43%
Time to finish 18:54 min (s=38,96 min)
Evaluation of individual modules
Motivations
67% 846
Motivations responses
Motivations, continued
59% 742
Motivations responses continued
Tasks
58% 730
Tasks responses
Tasks, continued
56% 710
Tasks responses continued
Metadata
56% 706
Metadata responses
Desires
56% 702
Desires responses
Demographics
56% 702
Demographics responses
Feedback
56% 701
Feedback responses
All open answer responses
Method of sharing responses
Permissions responses
Feedback responses
2009 Season of Usability Home
